Account Deletion Request
GroceryTracker Pro
⚠️ Important: Account deletion is permanent and cannot be undone. Please review this information carefully before proceeding.
How to Request Account Deletion
Follow these steps to request deletion of your GroceryTracker Pro account:
Option 1: Through the App (Recommended)
- Open the GroceryTracker Pro app
- Go to your Profile screen
- Scroll down and tap "Delete Account"
- Follow the prompts to submit your deletion request
- You will receive an email confirmation within 24-48 hours
Option 2: Email Request
If you cannot access the app, send an email to:
Email: grocery.tracker.pro@gmail.com
Subject: Account Deletion Request
Include: Your registered email address and reason for deletion (optional)
What Data Will Be Deleted
When you request account deletion, the following data will be permanently removed:
- Your user profile information (name, email, preferences)
- All receipt data and images
- Purchase history and spending analytics
- AI analysis history and insights
- Subscription information
- App usage statistics linked to your account
Data Retention and Processing Timeline
- Processing Time: Account deletion requests are processed within 24-48 hours
- Data Removal: All personal data is permanently deleted within 30 days
- Backup Removal: Data in backup systems is removed within 90 days
- Analytics Data: Aggregated, anonymized usage statistics may be retained for service improvement purposes
What Happens After Deletion
- You will receive an email confirmation when deletion is complete
- Your account will be immediately disabled
- You will no longer be able to sign in to the app
- All app functionality will be unavailable
- Any active subscriptions will be cancelled
Before You Delete
Consider these alternatives:
- Export your data: You can request a copy of your data before deletion
- Temporarily disable: Contact us about temporarily suspending your account instead
- Cancel subscription only: Keep your account but cancel any paid subscriptions
Need Help?
If you have questions about account deletion or need assistance:
Email: grocery.tracker.pro@gmail.com
Response Time: We typically respond within 24 hours